Season 1
Legal Practice Council

The Legal Practice Council is the place where one can get a solution when there's a complaint against a lawyer.

Changes in pension fund rules

The introduction of the two-pot pension system has seen changes in the amount of pension money one can withdraw at retirement. GEPF members will be entitled to a larger lump sum than before, but there's a catch.

Black Friday- Shop safely

Yilungelo Lakho discussed how consumers can shop wisely and safely this Black Friday, how to be vigilant when shopping online, and how to avoid being victims of online scams with Kwanda Vabaza from the National Financial Ombud Scheme South Africa (NFOSA) and Gerald Mwandiambira from Sugar Creek Wealth.

Child maintenance defaulters to be blacklisted at credit bureaus

The Department of Justice and Constitutional Development, in collaboration with the Social Justice Foundation and the Consumer Profile Bureau, is taking very drastic steps to compel deadbeat parents to maintain their children. Parents who fail to do so could see their names blacklisted at a credit bureau, a fate that could make their lives even worse.

Prepaid electricity meter upgrade

Simphiwe Ncongwane and guest: Daphne Mokwena from Eskom shed light on the upgrading of Prepaid electricity meters and what consumers need to know.

Food Safety

Yilungelo Lakho discussed Food Safety concerns amid reports and investigations into the cause of Naledi children's death who died after consuming snacks from a local spaza shop with Matlou Setati from the Consumer Goods Council of South Africa and Dan Nkuna from the National Health Department.

An update on the GEPF two-pot claims process

An information session on the hiccups, delays and GEPF member experience(s) in the two-pot claims process, so far. Key official, Meiring Coetzee in studio to answer questions and explain how a payout is calculated, among other things.

Scholar Transport Safety

Alicia Jali and guests, Lesiba Mpya from Gauteng Roads and Transport and Thabo Maponya from the Bokamoso Scholar Transport Association discuss private scholar transport safety.

Identity Document Distress

Yilungelo Lakho discussed issues with birth certificates & identity documents and what steps to follow to resolve such problems, where to complain should consumers not receive the required assistance from government departments with Irene Mathenjwa from the Public Service Commission and Mamello Mahomed from the DPSA.

Loan Sharks

Alicia Jali and guests: Zolile Mngqundaniso from the National Credit Regulator and Thandiwe Zulu, Black Sash unmask mashonisas.

Two-Pot Retirement System Update

Yilungelo Lakho discussed the developments of the Two-Pot Retirement System since it kicked off, the experience of beneficiaries and administrators with Mack Lewele & Meiring Coetzee from the Government Pensions Administration Agency.

Property purchase pitfalls

Alicia Jali and guests: Ntombi Mtshali from the NHBRC and Bangiso Mhlabeni, Conveyancer, discuss property purchase nightmares experienced by consumers buying properties, especially off-plan properties in housing developments where contractors fail on their obligations, at a huge cost to consumers.

Two-Pot Pension System

Yilungelo Lakho discussed the looming Two-Pot pension system to address prevailing confusion and misunderstanding on this complex issue. Simphiwe Ncongwane asks the experts Nomsa Ledwaba from Liberty and Lulamile Noma from NBC Holdings about the implications members will face when they withdraw a portion of their savings from 1 September 2024.

Digital Banking Scams

Yilungelo Lakho discussed the rise in digital banking scams, what consumers can do to safeguard their information from being used fraudulently by cybercriminals who hack their stolen cell phones and online websites and where they can complain when banks refuse to refund them money stolen fraudulently through digital banking fraud with Nerosha Maseti from the NFO and Nazia Karrim from the SA Fraud Prevention Service.

Remedies

Simphiwe Ncongwane and guests: Mokgadi Fafudi from the South African Health Products Regulatory Authority (SAHPRA) and Dr Noluthando Nematswerani from Discovery Health discuss the issue of untested remedies, concoctions and healing solutions consumers encounter on online platforms and the dangers associated with consuming those.

Tenant Rights

Tenant rights and remedies against a noncompliant landlord.

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