The introduction of e-commerce in South Africa was definitely the crack of dawn for many in the country. It came with convenience at a very minimal price. With the Fourth Industrial Revolution we see more businesses moving towards the digital marketing and digital selling space, which at face value can seem like a ton of convenience for the consumer, but; is the consumers right to receive goods that are of good quality still met? Lee Soobrathi – the Consumer Goods & Services Ombudsman alongside Thezi Mabuza, the Acting Commissioner of the National Consumer Commission join us in studio to unpack the discussion.

Simphiwe Ncongwane and guests: Simon Zwane from the Road Traffic Management Corporation and Eleanor Mavimbela from the Automobile Association discuss fraud and corruption at vehicle testing stations and fraudulent roadworthy permits in South Africa.

Yilungelo Lakho discussed how far the country has come in advancing consumer rights with Thezi Mabuza from the National Consumer Commission ( NCC ), Njabulo Bhembe from the National Financial Ombud Scheme South Africa  ( NFO ) and Puleng Rachidi from the Consumer Goods Council of South Africa ( CGCSA ). 

A discussion on how the Government Employees Pension Fund determines what you receive as a pension when you resign or retire from government employment.

Alicia Jali and guests: PK Naicker and Khataza Khosa from the FP&M SETA discuss the role of SETAS in training and economic development.

Yilungelo Lakho discussed the pros and cons of online micro-loans, how to spot fake micro-loan pages/websites and how legit micro-loans operate with Tebogo Ntsimane from the National Credit Regulator (NCR) and Leonie Van Pletzen from MicroFinance South Africa (MFSA).

GEPF pensioners, dependants and beneficiaries receive an annual increase. How is that increase amount calculated? Brian Karidza, head of benefits at GEPF explains.

Stealing or hijacking of taxpayer details on E-Filing. How to avoid falling victim.

Synopsis- Yilungelo Lakho discussed the issue of bogus colleges and the importance of verifying if qualifications offered by institutions of higher learning and training are accredited by the relevant authorities with Monica Motloi from the Department of Higher Education and Training (DHET) and Nkosingiphile Nyalungu from the South African Qualifications Authority (SAQA).

Discussion on GEPF unclaimed pension benefits and related matters.

Alicia Jali and guests: Lerato Sebata, Procurement Expert and Chad Thomas from IRS Forensic Investigations discuss tender scams and what consumers need to be vigilant of.

Yilungelo Lakho discussed issues with cell phone insurance, how consumers can ensure their insurance policies work for them and are not rejected due to not complying with terms and conditions with Mashite Makgoo from the FAIS Ombud Office and Valerie Mngadi from the NFO.

Alicia Jali and guest: Matakanye Matakanya from the National Association of School Governing Bodies discuss what awaits learners, teachers and parents in the new schooling season of 2025.

Simphiwe Ncongwane and guests: Puleng Rachidi-Dube from the Consumer Goods Council of SA and Lucky Ntimane from the National Liquor Traders Council discuss the dangers of fake alcohol brands as consumers kick off the December festivities.

GEPF unpacks the annual report to inform members about the financial status of the Fund, the process it went through before it was released and related matters.

The Legal Practice Council is the place where one can get a solution when there's a complaint against a lawyer.